Terms of Service

2. The Service

MRR Reports is a Pipedrive Marketplace application that reads deal and product data from your Pipedrive workspace via OAuth and surfaces MRR, cohort retention, and waterfall analytics. The Service does not modify your Pipedrive data.

3. Pricing

MRR Reports is offered free of charge at launch. We may introduce paid plans in the future; if we do, existing users will be notified in advance and given the option to continue with the available free tier (where one is offered) or to remove the Service before any charges apply.

4. Acceptable use

• Do not reverse-engineer, scrape, or otherwise access the Service outside its intended Pipedrive Marketplace integration.
• Do not use the Service to handle data you are not authorized to access in your Pipedrive workspace.
• Do not attempt to disrupt the Service, abuse infrastructure, or circumvent rate limits.

5. Your data

Your Pipedrive data remains yours. We process and store derived aggregates as described in our Privacy Policy. When you uninstall the Service, all account-scoped data is deleted synchronously.

6. Service availability

The Service is provided on a best-effort basis. We do not commit to a specific uptime SLA at this stage. Scheduled maintenance, third-party dependencies (Pipedrive API, Convex Cloud, Vercel), and unforeseen incidents may cause temporary unavailability.

7. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. Reports surfaced by MRR Reports are derived from your Pipedrive data and should not be treated as an authoritative source of financial truth.

8. Limitation of liability

To the maximum extent permitted by law, in no event will MRR Reports or its operators be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with your use of the Service.

9. Termination

You may stop using the Service at any time by uninstalling it from your Pipedrive Marketplace settings. We may suspend or terminate access for violations of these Terms or for operational reasons; on termination, the deletion behavior described in our Privacy Policy applies.

10. Changes

We may update these Terms from time to time. Material changes will be reflected in the “last updated” date above; continued use of the Service after changes take effect constitutes acceptance.

11. Contact

Questions about these Terms: magnetic.docs+support@gmail.com.